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Safety Support for Tenants

Report issues and get them resolved

We help keep your home safe

Your home should feel safe, and if something's not right, like a smoke alarm beeping or another safety concern, it should be easy to get it sorted.

We work with your property manager or landlord to respond to safety issues quickly, so you're never left waiting

DC Smoke accreditations Don't compromise on your safety!

When to contact us

A smoke alarm is beeping or not working

You notice a safety issue in the property

You've been asked to report a compliance issue

What happens next?

We assess the problem

Our team reviews the issue to determine the best course of action.

Arrange a time to attend if needed

We'll contact you to schedule a convenient time to attend.

Fix or escalate the issue

We fix the problem or escalate it if further work is required.

Ensure everything is safe and working properly

We make sure all alarms are safe, compliant, and working correctly.

DC Smoke team ready to help with alarm issues

Need help with an alarm or issue?

Alarm beeping? See our troubleshooting guide.